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Player support open every day from 11am to 9pm (CET)
Tropezia Palace is managed by Fitzgerald Industries Group NV, Curaçao.
Tropezia Palace is an online casino licensed and regulated by the Government of the Netherlands Antilles (Curacao). We follow a strict code of conduct and integrity which has earned us the trust and loyalty of many players.
Tropezia Palace uses several software providers to give you the best choice and quality of games. The softwares are all regularly tested for fair play and are some of the most highly regarded game providers in the world of online gambling.
We aim to provide our players with the best, and as such we only partner with the best. Our softwares currently are: Microgaming, Betsoft, BetonSoft, Rival Gaming, Sheriff Gaming, Leander Games and Nyx Interactive.
We offer a fair, secure and protected online gaming environment. To ensure this, we use a random number generator (RNG) playing the role of the bank. We use MDS GNA, widely proven to deliver consistent random results. The results of our GNA and our payout percentages are reviewed monthly by internationally recognised auditors, Gaming Laboratories International (http://www.gaminglabs.com), an accredited third-party testing facility that provides testing and consulting services to the online and land-based gaming industries
Our average payout is 98.43%, making it one of the highest on the Internet.
To ensure the safest experience possible, we have implemented similar standards to those offered by real brick and mortar casinos.
Every day, Tropezia Palace handles thousands of completely secure transactions. Various payment methods can be used to make deposits and/or withdrawals. We are working with industry leaders such as Visa, MasterCard, Neteller, Skrill (Moneybookers), and many more local providers to ensure you can deposit and play safely.
Security matters to us. We carry out a variety of rigorous checks that allow you to play in a completely safe environment. We use state-of-the-art techniques to fund transfers and encrypt all personal data used for banking purposes. When you play on Tropezia Palace, you playing in the most secure environment on the internet.
Tropezia Palace has highest respect for your personal information and will never pass on your confidential data to anyone. We are committed to the privacy of our players, so you can rest assured that your information will not be disclosed to third-parties under any circumstances.
Customer satisfaction is our highest priority, and Tropezia Palace makes a determined effort to build a trusting relationship with each of its members. Our highly qualified support team boasts extensive industry experience to ensure that all of our members are served by dedicated industry professionals. Any questions or queries you have will be dealt with swiftly and accurately, in a friendly and accommodating way.
At the end of the day however, we want you to have fun at Tropezia Palace. We are dedicated to creating the best possible service for our customers and we would be happy to receive any comments, suggestions and feedback you may have. Please feel free to contact us by email to share your feedback.
To learn more about Tropezia Palace, you can visit the following links:
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