Security
Tropezia Palace ensures the security and confidentiality of your personal and banking information. For this, we use standard security protocols in the industry such as the SSL 128-bit encryption technology. Therefore, all your transactions, deposits and withdrawals, are made in a totally secured environment. Two of the most advanced billing platforms process all the fund transfers made on Tropezia Palace. They protect you against the recovery of your information by third parties.
Tropezia Palace will not, under any conditions, pass on your information to anyone. We have a team dedicated to our clients’ security and fraud prevention, which monitors all aspects of our gaming operations.
Any fraudulent activity is strictly forbidden on Tropezia Palace and, if such activities are discovered, the offending account(s) will be deleted immediately and legal action will be taken.
To verify the players’ identity, Tropezia Palace uses a proven safety procedure for processing transactions for new members.
Privacy
Tropezia Palace is committed to protect your privacy in the best possible way. For this, we use the most advanced technologies in Internet security. You can count on a highly reliable environment where your personal and banking details are fully protected at all time.
Both our security and privacy policies form an agreement between Tropezia Palace and yourself. Sometimes, these policies receive minor updates, in which case we will notify you by publishing an update of these conditions, on the Tropezia Palace website. You are prompted to often review our privacy policy to ensure you agree with all our terms.
1. Tropezia Palace informs you of:
- The nature of your personal information or personal information collected from anyone using this website,
- The identity of the organization collecting information,
- How we use any information,
- Persons with whom information can be exchanged,
- The choices you have regarding the collection, use and distribution of information,
- The type of security procedures used to fight against loss, misuse or alteration of information,
- The means at your disposal to correct any inaccuracies in the provided information.
If you have any question or comment regarding this declaration, please contact our customer service.
2. Collection of personal data
If you wish to open an account on Tropezia Palace, you must provide us with various personal information such as your name, address, email and phone number, as well as some demographic information, such as your age. If you make any transaction on the site, we may require your banking details or any related payment solution credentials. When transfering relatively large amounts, we will need you additional information about you to be able to confirm your identity. Tropezia Palace reserves the right to ask for a proof of your identity in an offline format for verification purposes. Your IP address and time frames of your connections are compared with your user ID to prevent both fraud and also develop an audit trail when a bet is made or upon connecting to our secure servers.
3. Use of Personal Data
Tropezia Palace uses your personal information solely to serve you best and improve its services. Nevertheless, we exchange information during routine financial transactions with banks, treatment services or credit cards verification. These organizations will not use your personal information for other purposes, unless required by law. Except for the different cases mentioned above, your personal information will never be disclosed to anyone. Tropezia Palace will not disclose such information about your potential losses or net gains. You have the responsability of keeping track of your earnings to be reported to the competent authorities in case you live in a country where such gains are taxable.
4. Communications, special offers and updates
After registration, each member receives a confirmation email. From time to time, you can also receive information about our products, services or special promotions. If you don’t want to receive these emails, you can log in to the site and go to the «My Info» section to amend the email notifications settings on your account. It may happen that we need to send you an important announcement related exclusively to the service, particularly in cases where it would be temporarily suspended for maintenance or if we make any amendment to our policies. Tropezia Palace communicates on regular basis with its members to offer them the best possible service. We have an individual approach, whether by email or by phone, depending what suits you best.
5. Control over personal data
When personal information from a member is changed or when a member no longer wishes to use our services, we are able to correct, update or delete confidential data. For this, the user simply has to send us a request by email to our customer service. It is impossible to remove all information from a member due to legal regulations and technical requirements for backup. We appreciate your understanding on this last point.
6. Secure environment
Tropezia Palace protects your account information against unauthorized access, use, or unauthorized disclosure. To bet or to access your account information, you must log in using your username and password. Never disclose your account information.
If you are worried your password may be compromised, you can change it any time you want. To do this, simply log on the site and access your profile settings. All our members information is stored on servers located in a controlled, secure environment, protected from unauthorized access, use or disclosure that is not authorized (e). SSL with 128-bit encryption, and secures all of your personal and banking details.