Tropezia Palace was founded by several professionals with knowledge and passion for the online casino industry. Our team works on daily basis to ensure the best gaming experience that you can find online.
Professional with a ten-year experience in the online gambling industry, I held various positions in some of the most respected casinos on the Internet.
I currently manage Tropezia Palace, which I am particularly proud of.
I have worked for 5 years in customer support teams. I also managed the french interface for a famous casino website. Tropezia Palace is my new professional challenge, which I take up with passion.
If you have any questions, I will answer it with pleasure.
I started my career in computer hotline.
After working in the insurance industry, mail-order selling and telephony, I now specialise in online casino support.
I particularly like this area because I am a player myself. I will be happy to assist you the best I can.
I’ve studied business for two years at college.
My first job was in sales - I then decided to look for a different job opportunity that would give me the chance to help people.
That’s why working for Tropezia Palace as a customer care representatives is so fulfilling.
My father used to be the manager of a casino in France.
This means gambling is an industry that I have always experienced from up close.
During my last year of studies in online project management I worked in the customer support team of a famous online casino.
I liked this experience so much that I decided to continue along this track once I got my diploma.
I have always been involved in associations activities.
Helping others and explaining things has always been a priority for me.
Since I like new technologies a lot, I have often worked for hotlines and for a well-known telecommunication company.
Nowadays, as part of my job I reply to any queries submitted by the members of Tropezia Palace.
Tropezia Palace is edited by Redcorp, S.A., with corporate headquarter based in San Jose, Costa Rica, Building E Vasquez, Office 8.
Tropezia Palace is a licensed online casino and is regulated by the Government of Costa Rica. We follow a strict code of conduct and our integrity has earned us the trust and loyalty of many players.
We are using the latest random number generation (RNG) systems, manufactured by the gaming software’s giant, Betsoft, which benefits from advanced encryption protocols and the latest Firewall products, making our system one the most advanced and secure online.
We offer a fair, guaranteed and protected gaming environment. To make sure of this, we use a random number generator (RNG) playing the role of the bank. We use MDS GNA, widely proven to deliver consistent random results. The results of our GNA and our payout percentages are reviewed monthly by internationally recognized auditors TST - Technical Systems Testing (http://www.tstglobal.com), an accredited third party test.
Our average payout is 98.43%, making it one of the highest on the web.
To ensure the safest experience possible, we have implemented similar standards to those offered by real casinos.
Everyday, Tropezia Palace handles thousands of completely secure transactions. Various payment methods can be used to make deposits and/or withdrawals. We are working with industry leaders such as Visa, MasterCard, Moneybookers, and more providers to be added in the near future.
Security matters to us. We implemented many checks allowing you to play in a totally safe environment. We use the most state-of-the-art techniques for fund transfers and encryption of personal data or banking. Registering on Tropezia Palace is therefore making the choice to play in an extremely secure environment.
Tropezia Palace ensures the highest respect for your personal information. We will never pass on your confidential data to anyone. We are committed to maintain the privacy of our players, so you can rest assured that your information will in no case be disclosed to third parties.
Tropezia Palace seeks a trusting relationship with each of its members. Customer satisfaction is our highest priority. Our support team employs many highly qualified professionals. With extensive experience in the industry, it has a perfect knowledge of the trade. You can count on clear and precise answers but also friendly and warm welcome to any question that you may have.
It is all about having fun on Tropezia Palace. We are dedicated to create the best possible service and would be happy to receive any comments, complaints, compliments, questions or suggestions you may have. For this, I invite you to contact us by email to share your feedback.
To learn more about Tropezia Palace, visit the following links:
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